Uncommon Service How To Win By Putting Customers At The Core Of Your Business

Uncommon Service How To Win By Putting Customers At The Core Of Your Business

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uncommon service how to win by putting customers at the core of your business frances frei anne morriss on amazoncom free shipping on qualifying offers most companies treat service as a low priority business operation keeping it out of the spotlight until a customer complains then service gets to make a brief appearance for as long as it takes to calm the customer down and fix